We are living in a digital era wherein even human receptionists are being obsolete. As an alternative, organizations are considering the use of innovative technologies to improve the way the front office is managed. One way by which this is done is through using a digital receptionist like Greetly, which effectively and efficiently handles visitor registration. That said, in the rest of this short post, we will list down some of its compelling benefits to make you understand why moving to a digital receptionist is a smart move.
- Minimize Expenses
While there are different ways to cut business costs, one of the most promising would be getting rid of a human receptionist and embracing its digital counterpart. The only thing that you need to pay for would be the initial installation of the device and the monthly recurring costs of using your choice of software. This is way cheaper compared to having a full-time employee to attend to the front desk.
- Easily Retrieve Signature
A visitor sign in app can also be used for the retrieval of the electronic signatures of the visitors. This will come in handy when they have to sign non-disclosure agreements and other legal documents during their visit.
- Establish a Better Business Image
Brand image is critical for the success of a business. You will have countless ways to establish an impressive image, but one that you should not ignore is the use of a digital receptionist instead of a human receptionist. This will show that your business is tech-savvy and willing to embrace innovative approaches to manage the competitive landscape.
- Create a More Productive Work Environment
The person in the front desk could be doing something more meaningful and productive compared to managing visitors when the latter can be handled by digital technology. Plus, because of its ability to establish a safer workplace, employees can have peace of mind, and hence, they can end up being more productive in whatever they are doing.
- Establish a Cloud-Based System
One of the best things about a digital receptionist is the fact that it is cloud-based. There is no need to have an employee to manually input the details of each visit. This also makes it better to carry out an analysis of the information available, such as the employee who received the most visitors within a specified time period.
When you have a digital receptionist, you will only need a small space for a computer or laptop where guests will register. This is unlike having a human receptionist where you need generous space. This also means that you can utilize more space for more important matters beyond the office reception.
In sum, from minimizing expenses to creating a more productive workplace, the move to digital from human receptionist can indeed be beneficial in more ways than one. With such, it should be seen as a necessary investment and not just a luxury for businesses.